Please take a look at the sections below to find the answers you’re looking for. If you can’t find what you’re looking for or have additional questions, please don’t hesitate to contact us. We’re always here to help!
What makes Air-Humidifier different from other humidifiers
The Air Humidifier from Air-Humidifier.com features advanced ultrasonic mist technology, whisper-quiet operation, and a large-capacity 6L water tank for extended use. It also includes an adjustable mist output, an auto shut-off safety feature, and an optional night light for added convenience. It has been rewarded the best air humidifier of 2024
How often should I clean my humidifier?
To ensure optimal performance and hygiene, clean your humidifier at least once a week.
What type of water should I use in my humidifier?
It is best to use distilled or filtered water to prevent mineral buildup and white dust. Tap water may contain minerals that can leave residue inside the humidifier and disperse into the air, potentially affecting performance and air quality.
Can your humidifier help with allergies and dry skin?
A: Yes! The Air Humidifier helps relieve allergies and dry skin by adding moisture to the air, preventing dryness that can cause irritation. It keeps your skin hydrated, reduces congestion, and soothes nasal passages, making it easier to breathe—especially during allergy season or in dry indoor environments.
2. Product Questions
What is the recommended room size for this humidifier?
The Air Humidifier is designed to automatically adapt and maintain the perfect humidity level for both large and small spaces. It can effectively humidify rooms up to 500 sq. ft., making it ideal for bedrooms, living rooms, offices, and more.
How long does the water tank last before needing a refill?
The water tank lasts up to 2 full days on a full refill, depending on the mist setting used. Lower settings can provide longer operation.
Does this humidifier have an automatic shut-off feature?
Yes! The humidifier is equipped with an automatic shut-off feature that turns the unit off when the water level is low, ensuring safety and preventing damage.
How quiet is this humidifier during operation?
The Air Humidifier operates at a whisper-quiet noise level of 28 db, making it perfect for bedrooms, nurseries, and offices without causing disturbances.
Is this humidifier suitable for babies and pets?
Yes! Our humidifier is BPA-free, ultra-quiet, and has a gentle nightlight, making it safe for nurseries and pet-friendly environments.
3. Payment Questions
What payment methods do you accept?
We accept a variety of payment methods including credit cards (Visa, MasterCard, American Express) and Apple Pay.
Is my payment information secure?
Yes, we offer installment payment options for certain purchases. Please check our website or contact our customer service for more information.
Can I use multiple payment methods for one order?
Yes, we take the security of our customers' payment information seriously. All transactions are processed securely and we use industry-standard encryption technology to protect your information.
4. Shipping Questions
What shipping options do you offer?
Currently we offer free priority shipping within the US.
How long does shipping take?
Shipping usually takes around 2-4 business days
Do you offer international shipping?
Currently we only ship within the United States
How can I track my order?
A: Once your order is processed and shipped, you will receive a confirmation email with a tracking number and a link to track your package. You can also track your order by visiting our website and entering your order number in the Order Tracking section. If you need further assistance, please contact our customer support team
5. Contact Questions
How can I contact customer service?
You can reach our customer service team by emailing info@air-humidifiers.com
What are your business hours?
Our business hours are Monday through Friday from 9:00am to 5:00pm EST.
How can I provide feedback?
We welcome and value your feedback! You can leave us a message through our contact page on our website.
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