Thank you for choosing to shop with us! We are truly grateful for your business and want to ensure that your shopping experience is as enjoyable as possible. We understand that sometimes, despite our best efforts, things don't always go as planned, and we want you to feel confident and reassured that if you're not completely satisfied with your purchase, we are here to help.
We’ve worked hard to create a refund and return process that is as straightforward, transparent, and hassle-free as possible, ensuring that you can quickly and easily resolve any concerns you may have.
At the heart of our business is a deep commitment to providing the best possible service to our customers. We know that when you make a purchase, you want to feel good about your decision, and we want to stand behind every product we sell. Whether you’ve changed your mind, received a damaged or faulty item, or simply aren’t happy with what you ordered, our goal is to make returning your purchase or getting a refund a seamless and stress-free experience.
We believe that returns and refunds should never be a complicated or time-consuming process. We know that your time is valuable, and we want to respect that by providing a clear, simple, and efficient solution for any issues that may arise after you’ve received your order. That’s why we’ve made every effort to ensure that you can easily initiate a return or refund, track the status of your request, and get your money back as quickly as possible.
Our Refund & Return Policy is designed with your satisfaction in mind. Whether you’ve purchased a product for yourself or as a gift, we want to make sure that you’re completely happy with your order. If you’re not, we’ve made the process of starting a return or requesting a refund as simple and straightforward as possible. We’ve provided clear instructions, multiple ways to contact us, and a commitment to resolving any issues in a timely and friendly manner.
While we hope that every product you purchase meets your expectations and fits perfectly into your life, we understand that there are times when returns are necessary. Our policy is designed to allow for flexibility and understanding, so that you can always feel confident about your purchase, knowing that if anything goes wrong, we are here to help you find a resolution and we look forward to serving you again soon!
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unopened, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at info@air-humidifier.com
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at info@air-humidifier.com.
